Return and exchange policy:
We are interested in satisfying our customers and providing a distinguished online shopping experience, so all products purchased from the store can be exchanged and returned under the following conditions:
There is a manufacturing defect or defect in the product.
- In the event that you received a wrong product, you are not entitled to open it or use it, and if it has been opened, used, or the product’s packaging has been exposed to any damage, we have the right not to replace it or return it with the correct product you ordered.
- The process of returning the amount by Aman Dash Cam store takes 15 to 21 working days from the date the product arrives at our warehouse.
If the payment is made electronically, the amount will be returned to the same account through which the payment was made.
The process of refunding the amount by the bank takes 15 to 21 working days.
- If the shipping or delivery is free and the customer wants to return the product, the first shipping or delivery amount will be deducted from 45 riyals, and the customer is not entitled to claim it
- The shipping or delivery fees you paid when ordering will not be refunded.
- You have the right to replace the product within one day only from the date of receiving the order
You have the right to return the product within one day only from the date of the order.
- It is not possible to exchange or return any discounted products using a discount coupon for any reason, unless there is a manufacturing defect in the product.
You bear all shipping costs at the beginning of the order and upon return, replacement or delay in receiving the order in all cases, except if the product has a manufacturing defect.